Meet the Team
​Welcome to Pointers Financial Team! We are dedicated to guiding you through the mortgage loan process with ease and expertise. From pre-approval to closing, our team is committed to providing clear communication and support every step of the way. We understand that buying a home is a significant milestone, and we're here to ensure that your journey to homeownership is smooth and successful.

Sr. Loan Officer / Broker Owner
Nahla Billie
With over 25 years of experience in the mortgage industry, Nahla is a seasoned Senior Mortgage Loan Officer known for her exceptional knowledge and expertise. She specializes in FHA, VA, and DCSR loan programs, offering tailored solutions to meet the unique needs of her clients. Nahla’s extensive background in mortgage lending has equipped her with a deep understanding of the approval process, helping borrowers navigate the complexities of securing the right loan.
In addition to her mortgage expertise, Nahla has 7 years of experience in accounting, which enables her to assess a borrower’s financial situation with precision. Her ability to analyze financial data ensures that clients fully understand their affordability and the steps needed to achieve their homeownership goals.
Nahla’s unwavering commitment to excellence, combined with her ability to navigate the ever-evolving mortgage market, has earned her a reputation as a trusted advisor and a go-to expert in the field. Whether guiding first-time homebuyers or seasoned investors, Nahla consistently provides clear, insightful advice that empowers her clients to make informed and confident decisions.

Sr. Loan Process ( Bi-Lingual) Spanish & English
April Alvarado
With over 12 years of experience in the mortgage industry, April brings a sharp eye for detail and a deep understanding of the loan process to every file. As our Senior Loan Processor, April ensures that each loan moves smoothly from application to closing, keeping everything organized, accurate, and on schedule.
Known for clear communication and a problem-solving mindset, April works closely with borrowers, loan officers, and underwriters to anticipate issues before they arise and keep transactions on track. Whether it's a first-time homebuyer or a seasoned investor, clients appreciate [Name]’s calm, professional approach and commitment to getting things done right.
Fluent in both English and Spanish, April is proud to support a diverse range of clients and make the mortgage process more accessible to Spanish-speaking borrowers. Her clear communication and problem-solving mindset help ensure every client feels informed and confident.
When April isn't processing loans, you can find “spending time with family,” “enjoying a good book,” “exploring the outdoors,” and much more! We're honored to bring her expertise and wisdom to our loan processing team. Feel free to reach out to her if you have any questions or concerns about your loan process.

Loan Processor Assistant/Business Manager
Tani James
Tani James is an integral part of our team, serving as both Loan Processor Assistant and Business Manager. With a keen eye for detail, Tani oversees the entire loan document process, ensuring everything is accurate and timely. She also manages the daily operations of the business, making sure that each department runs smoothly and efficiently.
Tani's commitment to maintaining strict compliance standards ensures that the company meets regulatory requirements while safeguarding both our clients and the organization. In addition to her core responsibilities, Tani brings a wealth of experience in office management, including expertise in system technology and team leadership. Her diverse skill set allows her to provide crucial support across all areas of the business, driving operational success and fostering a collaborative environment for the team.
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